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Marianos - Kroger destroying Mariano’s

Liked a Roundys product? You’re SOL. Stores out of stock of many items now. Mariano’s RIP, makes Jewel look like the king again, pretty sad.
Company wrote 0 public responses to the review from Oct 22.
2.5
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#1387000
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Contacted Mariano's customer service regarding several items being left out of my basket. Was told to circle items and come back in. I don't live real close so I expressed my dismay at having to make another trip to store. How do you leave five large items out of a...
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Company wrote 0 private or public responses to the review from Oct 20.
1.0
#1386114
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Marianos - Mariano's is horrible.

I was in line waiting (was the next person to be checked out) a lady came to open another line, as most know they're suppose to take the next person, but this idiot takes someone behind me, then lied about, more annoying than anything, I was upset because this was the third time this happened, enough is enough, I won't put up with this again, people won't let you take the high road.
Company wrote 0 private or public responses to the review from Oct 18.
1.8
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#1384745
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Marianos - Employees too busy buying their lunch

Gave myself 30 mins. to buy an armful of produce and catch a train across the street. After 15 mins. of trying to pay (auto machines, then check out lines) I gave up. Left. Good old Jewel next time. Lots of employees buying their lunch or standing doing nothing. Maybe stop playing "sleepy time music" and they will wake up and help/work.
Company wrote 0 private or public responses to the review from Aug 14.
#1329423
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this happened on 7/27. It will be al long time before I return to your store in Crystal Lake. The help behind the deli is very inexperienced and the wait time is not needed if you bother to train people how to work behind the counter. They don't know what Italian lunch...
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Company wrote 0 private or public responses to the review from Jul 27.
1.0
#1314478
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Marianos - Terrible service

I have been a faithful customer of the Marianos chain since it opened around the Chicago land. Lately my visits are full of frustration. The lack of customer service at both of your Westmont and Oaklawn stores have me and my family wanting to venture another food store. In the Westmont store, the employees have been faced with unpleased customers and management is no where to be found when a complaint needs to be meantioned.
Company wrote 0 public responses to the review from Jun 17.
#1282064
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Marianos - Terrible service

Recently at your store in Western Springs and experienced some of the worst service from a grocery store. The cold meat and dely counters were short staffed we're it took approx 25 minutes to be waited on. Nothing like the Mariano's I have been coming to since their grand opening.
Company wrote 0 public responses to the review from Jun 17.
Western Springs, Illinois
#1281928
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Marianos - Surprised my money is not wanted!

So with this new system my Mastercard Debit card from my bank is no longer excepted to my surprise with no notice! Guess you don't want my money!Wtf
Company wrote 0 private or public responses to the review from Jun 05.
3.4
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Website
#1272159
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Marianos - Got sick from food

Got sick from food purchased.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 01.
#1245537
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Contact Marianos

Mailing Address:
Roundy's Supermarkets, Inc.
PO Box 473
Milwaukee, Wisconsin 53201
United States
Phone:
(866) 742-6728
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Marianos - Complaint about food purchased and cooked

I brought some food (chicken wings) from Mariano's @ 2021 W. Chicago ave approx 7:45 pm on the 28th of April 2018, which I had them cook it and it was not done bloody uncooked, as I ate three pieces ,I got sick was throwing up and had diarrhea the next day on the 29th. I still have 5 of the 8 pieces. Would you have somebody contact me at 773 690 2631. Pertaining this issue.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 01.
4.3
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Website
#1245528
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